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Selected extracts from: Duty to Respond to Parental Representations about the Provision of Schools - A Guide for Local Authorities
Published by School Organisation Unit, DCSF, Mowden Hall, Darlington, DL3 9BG
Full document at http://www.dfes.gov.uk/schoolorg/guidance.cfm?id=26
(Empasis in red is ours; our comments in green)

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Background

4.    The Schools White Paper set out the Government’s plans to put parents and their children at the heart of their schools system, so the system as a whole is increasingly driven by parents and choice. Specifically it went on to say: "Parents may feel that what is needed is an entirely new school or new provision within an existing school.  We want to make it easier for them to express their views and to trigger action.  We will give parents the right to ask for a new primary or secondary school. They may do so in order to improve standards of local education, to meet a lack of faith provision, to tackle entrenched inequalities or to promote innovative teaching methods. LAs will be under a duty to be responsive to parental interests. Where these demands have support, they will be expected to provide dedicated consultancy support to help parents develop a concrete proposal."

5.    Accordingly the Education and Inspections Act 2006 (“the Act”) places new duties on LAs to promote diversity and increase parental choice in planning and securing the provision of school places. The Act also places an explicit duty on LAs for the first time to respond formally to parents seeking changes to the provision of schools in their area, including new schools.

6.    As the champion of parents and pupils, LAs will support new schools and new provision where there is a real local sustainable demand from parents or where existing provision is poor. Improving the range and quality of choice for parents will also mean LAs spearheading action to challenge low standards in their schools and improve provision for children through every means at their disposal. The new powers on swift and decisive action to tackle school failure, improved measures on school discipline and increased opportunity for parental engagements in their child’s education – together with the new duties on choice, diversity and fair access – are the drivers to ensure that every child achieves their potential and every family has a choice amongst good schools for their child. 

7. Section 13 of the Education Act 1996 establishes the high-level functions of the LA in securing education for the area, which it should undertake with a view to promoting high standards and (as amended by the Education and Inspections Act 2006) the fulfilment of educational potential for every child and with a view to ensuring fair access to educational opportunity. Section 14 of the Education Act 1996 places LAs under a general duty to secure sufficient schools to provide primary and secondary education in their area. They should also have particular regard to securing special education provision. The Education and Inspections Act 2006 amends the 1996 Act to place additional duties on LAs in relation to Section 14.  It inserts a new Section 14(3A) which places LAs under a duty to promote choice for parents and secure diversity in the provision of schools.

8.    It also inserts a new Section 14A which places LAs under a specific duty to consider and respond to parental representations when carrying out their duties under Section 14.  There are also duties on LAs under Section 315 of the 1996 Act to review the arrangements made by them for special educational needs.

10.    Under Section 12 of the Childcare Act 2006 LAs will be under a duty to establish and maintain a service to provide information, advice and assistance for parents and prospective parents – this includes information about education services and schools.  This service will need to be able to inform parents of their new rights, the authority’s current plans for provision, the ways in which they can make their voice heard, what they can expect of the authority and where to go if they are not satisfied with the result.  LAs will need to ensure that the information is available to people who might otherwise have difficulty in accessing the services they need.  Guidance in relation to this duty will be issued as part of the statutory guidance to support the Childcare Act.

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Parental Involvement and Consultation

11.  The best LAs are already strategic leaders of their communities, who work hard at listening to their communities and work with them to articulate their needs.  When planning they think creatively about the current and future patterns of demand; and, in commissioning, they look critically at the range of current and potential providers to secure partners who can work with them to provide improved services.  Their job is not to second guess or micro-manage providers but to establish a system that allows innovation and creativity in delivery, together with robust challenge on behalf of their citizens when standards of service are not high enough. [S-o-T City Council please note!]

12.    We believe that all authorities should, as a matter of course, be designing diversity of provision and factoring in parental views and wishes as part of their planning process in order to drive up standards.  Consulting with parents, carers and local partners, studying demographics and changes in local populations will be part of the proactive work undertaken by LAs in designing a school system responsive to the local community. Talking with local parents should not wait until there are specific proposals for closing or opening a school in the area but be an ongoing integral part of the planning process. The Building Schools for the Future (BSF) initiative is giving LAs the opportunity to review existing secondary provision, including special school provision, and make creative changes in the pattern of provision.

16.    To carry out their new duties effectively, LAs will need to seek evidence about parents’ satisfaction and act on evidence of parental dissatisfaction or unmet parental demand.  LAs will need to consider in particular how to gather information about levels of satisfaction amongst ‘hard to reach’ groups of parents who may not otherwise have their views taken into account.

18.    These new duties in the 2006 Act are intended to ensure that LAs take account of the needs of all communities when planning the provision of school places and that they seek actively to increase the diversity of provision. [S-o-T City Council please note!]

19.    All LAs will need to think creatively about capturing the views of the full range of their local residents, including socially and economically disadvantaged parents, fathers, mothers and other carers, those who are not fluent in English and those who are otherwise hard to reach.  We expect LAs to make information available to all parents informing them of their new rights, the authority’s current plans for provision, the ways in which they can make their voice heard, what they can expect of the authority and where to go if they are not satisfied with the results.  LAs should use the full range of communications channels to ensure that this reaches the widest possible range of parents and should stick to plain language. [S-o-T City Council please note!]

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Information to Parents

24.    Many LAs are successfully reaching out to the majority of parents in their area and some are leading the way in innovatively engaging the full range of local residents. In future all LAs will need to think creatively about capturing the views of the full range of their local residents, including socially and economically disadvantaged parents, fathers, mothers and other carers, those who are not fluent in English and those who are otherwise hard to reach. LAs should use the full range of communications channels to ensure that information reaches the widest possible range of parents and should stick to plain language.

Statutory Guidance

26.    This guidance relates to the handling of representations from parents, acting individually or jointly, about the exercise of LAs’ duties in relation to the provision of primary and secondary education under Section 14 of the Education Act 1996.  To qualify under the Act, the parents involved must be parents of a child of school age or under who lives in the authority’s area.

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27.    An informed and engaged parental population will be better able to help LAs in the task of consulting on and planning for school provision in the area. It is important that parents know about their rights to make representation to the LA and the duty on the LA to consider and respond to these representations. [S-o-T City Council please note!]

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28.    Local parents might approach the LA to seek action where they feel there is deficiency in choice and diversity in schools provision or might come forward with their own proposals.  In every case the LA should exercise its judgement in considering whether the approach is a representation from parents requiring a response under the new duty.  Where there is an existing LA plan for the reorganisation of provision, however, the established routes for parents to make their views known should be followed. This means that representations received in response to consultation by the LA on options, or on specific reorganisation proposals, should be treated as consultation responses and taken into account by the LA when deciding how to proceed. Representations made in response to published proposals should be treated as such, and taken into account by the LA or schools adjudicator when considering the proposals.

29.    Given the wide range of circumstances applying in individual LAs, we do not believe it is appropriate to specify a minimum number of parents whose representation would ‘trigger’ the new duty to respond.  As a general rule, we would expect parental representations and LA responses to be monitored by the authority at the highest official and political levels. LAs will be able to use their discretion in determining the weight to give responses [unfortunately, this may give S-o-T City Council the right to almost completely ignore parents' wishes!].

30.    Moreover, an LA should not specify that parents should have to use a required form of words or demand a particular kind of action (for example, the opening of a new school) before the authority will respond.  It would not be enough, for example, for the LA to respond only to formal petitions from groups of parents seeking a new school and explicitly invoking the new duties introduced in the Act.  LAs can, however, develop and publicise their own procedures for engaging parents and responding to representations.

31.    Where the LA are satisfied that the communication from parents amounts to representation under the new duty, then the LA should investigate and respond in a proportionate way according to the circumstances of the case.

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32.    Where there is a group of parents already formed with a specific aim of bringing forward a proposal for a new school, the LA will be able to engage with the group immediately.  Where local opinion is less organised or developed the LA may need to do more to gauge the level of parental concern, possibly through a public meeting to gauge opinion more generally or other forms of local consultation and then work with parents in articulating the problem and assessing the level of demand for different provision in the area.  As the circumstances in each case will be different, the time required to respond fully to representations will vary.  If the representations lead to statutory proposals, then the LA will consult more widely with the community as part of that statutory process. See http://www.dcsf.gov.uk/schoolorg/

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34.   As a minimum, we would expect LAs to respond to any parental representation within four weeks, setting out the authority’s initial response and, where appropriate, a timetabled plan of future action.  This might include, for example, undertakings by the local authority to consult further in writing or hold public meetings about issues raised in the representation.  In particular, the local authority should indicate when they intend to produce a final response. The local authority has the responsibility to keep parents informed about action and progress and update them at key points agreed in advance.

35.    Having taken the steps specified in the initial response (and any further steps that might be necessary), the LA should respond to the original representation or representations by means of a statement or statements. The response might take the form of an undertaking by the LA to take further action. This might include supporting parents or other promoters to develop proposals for a new school in the area, or alternatively, to hold a competition. In other circumstances, it will be appropriate for the LA to put forward to parents another option which does not involve the establishment of a new school, for example, expanding another successful school in the area.  This might be the suitable course of action where, for example, parents have complained or are concerned about the standards at a particular school and their concerns are best addressed through action to improve the quality of provision there.


40.    ...  LAs will need to consider representations from parents on a case-by-case basis and what constitutes an appropriate response in each case will depend on the specific circumstances (including, for example, the availability of a site for a new school).  In many cases action will be primarily on improving standards at existing schools and the range of choice effectively available to parents.  Where new provision is proposed as the leading option the outcome will depend on the publication of statutory proposals.  This means that even if a local authority supported parents to develop their own proposals for a new school, the school might never be established (because the local authority, taking account of the views of stakeholders including other parents in the area, might reject the parents’ proposals and the Schools Adjudicator uphold that decision).

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Case Study A

41.    ...  Where it appears that the situation can be resolved by working within the current pattern of provision in the area, the LA may:

a. Work with parents to ensure that they know the options open to them, the strengths of schools in the local and wider area and their rights on expressing preferences, free transport and so on; or

b. Encouraging the governing body of an existing school which is unpopular with parents to strengthen the leadership and ethos of the school by acquiring a Trust; or

c. Invite the governing body of an existing popular and successful school to expand (and LAs will also have powers to publish their own proposals for the expansion of a maintained school of any category) or federate with a less popular school.

Alternatively, the LA may decide that there is a good case for a new school.  In these circumstances, the LA may:

d. Bring forward proposals to close an existing school which is unpopular [i.e. undersubscribed, or with surplus places] with parents and invite a parents group or other promoters to bring forward proposals for a Trust school on the same site (the consent of the Secretary of State would be necessary for a new school outside a competition) or hold a competition for a replacement maintained school on that site; or

e. Identify a suitable site and buildings for a brand new school and invite a parents’ group to establish a Trust school on that site (as above, the proposers or the LA will need to secure the Secretary of State’s consent to publish proposals without holding a completion); or

f. Identify a suitable site and buildings for a brand new school and invite other proposers to bring forward proposals for a Trust school on that site.  Depending on the views expressed by parents, the proposers might be a particular faith organisation – for example, the Church of England – or an education charity – such as Montessori or for a particular ethos, if the parents had expressed a preference for that type of education. Again, the proposers will need to secure the Secretary of State’s consent to publish proposals without holding a competition; or

g. Identify a suitable site and buildings for a brand new school and hold a competition for a new publicly funded school on that site.

In the case of e, f and g, the LA would need to consider how to address any increase in the number of surplus places caused by the new provision.

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Outside a competition

46.    Formulating a proposal for a new school is often a complex and technical process, requiring expertise in a number of areas as well as organisational and management skills.  There are sometimes awkward practical problems related, for example, to sites, buildings and regulations.  Some parent groups have skills and expertise already in their ranks and have learned more as they go along. But for local parents to have an LA which is committed to offering practical support and finding solutions to awkward problems could make the difference between a live project and one which fails for lack of constructive engagement. [S-o-T City Council please note!]

51.    In future, LAs will need to sustain the capacity for increased responsiveness to parental demand by taking advantage of the full range of powers available to them. These include the power to publish proposals to expand both foundation and voluntary schools and also the power to bring forward proposals to close schools where necessary to reduce the numbers of surplus places [why propose the closure of an oversubscribed school to reduce the number of surplus places?].

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Complaints

52.    If parents believe that their LA have not taken proper account of its duties under Section 14A of the 2006 Act then they may complain to the Secretary of State.  The Secretary of State might ask the Schools Commissioner to investigate whether the LA are in default of their duties and advise him on the use of his powers of intervention.  Intervention by the Secretary of State might include directing the LA to reconsider their decision and respond to parental representations paying due regard to their duties to promote diversity and increase opportunities for parental choice.

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Representations excepted under the Act

53.    Section 14A(3) of the 1996 Act provides that the LA are not under an obligation to respond to representations which appear to it to be frivolous or vexatious, that is, which are clearly and evidently futile or misconceived or that are brought forward from a mischievous or obstructive motive.  Nor are they obliged to respond to a representation which is the same or substantially the same as one received previously from the same person. The authority are expected, however, to exercise reasonable judgement in deciding whether to consider a parental representation, if it was submitted again after a period of time, given changes in circumstances. An LA will be expected to be sensitive to local and parental needs. The authority may need to take steps to determine how representative the representation is of wider concerns, e.g. through a public meeting or other form of consultation, when considering representations from parents.  It is nevertheless good practice to acknowledge the receipt of correspondence with a short explanatory reply, even where the LA believes that the representation is excepted under the terms of the Act.

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